As part of my product and service portfolio, I:
- perform business alignment through needs assessments;
- draft ROI measurement plans;
- consult on the framework for learning, performance and business impact measurements;
- develop learning, performance and business impact measurements;
- co-create and deliver learning solutions that have been designed to deliver a positive return on their investment;
- carry out ROI analysis and report on the lessons learned and business impact to all stakeholders.